Terms & Conditions

GENERAL TERMS AND CONDITIONS JVAUTO.BG

GENERAL TERMS AND CONDITIONS OF THE ONLINE STORE – JVAUTO.BG

I. SUBJECT

Art. 1. These general terms and conditions are intended to regulate the relations

between JV Auto EOOD UIC 201901996, with registered office and management address: Panagyurishte, 64 Petko Macev St.

and correspondence address: Panagyurishte, 64 Petko Macev St.

telephone +359885813424, e-mail jv_auto@abv.bg hereinafter referred to for brevity

SUPPLIER, and the clients, hereinafter referred to as USERS, on

the e-commerce platform JVAUTO.BG, hereinafter referred to

as “JVAUTO.BG”.

II. DATA ABOUT THE SUPPLIER

Art. 2. Information according to the Electronic Commerce Act and the Consumer Protection Act:

1. Name of the Provider: JV Auto EOOD

2. Registered office and address of management: Panagyurishte, 64 Petko Macev Str.

3. Address for exercising the activity and address for submitting complaints by consumers:

Panagyurishte, 64 Petko Macev Str.

4. Correspondence details: jv_auto@abv.bg ; +359885813424

5. Registration in public registers: UIC 201901996

6. Supervisory authorities:

(1) Personal Data Protection Commission

Address: Sofia, 2 Prof. Tsvetan Lazarov St., Tel.: (02) 9153525 Email: kzld@cpdp.bg

Website: www.cpdp.bg

(2) Consumer Protection Commission

Address: Sofia, PK 1000, 1 Vrabcha St., fl. 3, 4 and 5 Tel.: 02/9330565 Fax: 02 / 988 42 18

Hotline: 0700 111 22 or *2211 for mobile operators (prices according to your tariff

plan) E-mail: mail: info@kzp.bg Website: www.kzp.bg

III. CHARACTERISTICS OF THE PLATFORM

Art. 3. JVAUTO.BG is an e-commerce platform, accessible at the address on the

Internet JVAUTO.BG, through which Users have the opportunity to conclude

contracts for the purchase and sale and delivery of the goods offered by the Supplier on the

platform, including the following:

1. To register and create a profile for browsing the Supplier's electronic

store and using additional services for providing

information;

2. To review the goods, their characteristics, prices and delivery terms;

3. To conclude with the Supplier contracts for the purchase and sale and delivery of the goods,

offered by on the JVAUTO.BG platform;

4. To make any payments in connection with the concluded contracts through

the JVAUTO.BG platform electronic means of payment.

5. To receive information about new goods offered by the Supplier on the

JVAUTO.BG platform;

6. To make electronic statements in connection with the conclusion or

performance of contracts with the Supplier on the JVAUTO.BG platform through

the interface of the JVAUTO.BG website, accessible on the Internet;

7. To be notified of the rights arising from the law, primarily through

the interface of the JVAUTO.BG platform on the Internet;

8. To exercise their right of withdrawal, where applicable, under the Consumer Protection Act.

Art. 4. The Supplier on the JVAUTO.BG platform organizes the delivery of

goods and guarantees the rights of the Consumers provided for by law, within

good faith, accepted in practice, consumer or commercial law

criteria and conditions.

Art. 5. (1) Users conclude with the Supplier on the JVAUTO.BG platform

a contract for the purchase and sale of goods, at the address JVAUTO.BG. The contract is

concluded in Bulgarian and is stored in the Supplier's database on the platform.

All prices announced on the JVAUTO.BG platform are in Bulgarian leva and euro and euro.

(2) All prices of goods and/or services on the Site are final, are announced in leva and euro (BGN/EURO) including VAT and all other legally required taxes or fees.

(3) By virtue of the contract for the purchase and sale of goods concluded with the Users,

the Supplier on the JVAUTO.BG platform undertakes to organize the delivery

and transfer of ownership to the User of the goods specified by him through

the platform interface. Users have the right to correct errors when entering information no later than sending the statement for concluding the

contract. Delivery to the exact address or office of a courier

company specified by the Users, within the Republic of Bulgaria, will be carried out within 1 to 3 business

days. Items that are out of stock, respectively 10-15 business days. All terms, conditions and prices for delivery of the products selected by the Users are published in the “Deliveries” section in the online store. Deliveries are not made on Sundays and public holidays, unless an extraordinary service schedule of the courier company has been announced. If, upon receipt of an order by the User, it has damaged or torn packaging due to improper transportation or there are missing items, the claim and insurance will be honored only in the presence of the courier. All orders sent by the Supplier, worth more than

100 /hundred/ leva and euros, are transported with insurance. The Supplier does not accept for processing

orders where the User has specified an address for receiving the goods - "upon request" or to a "post office box". The complaint is certified by a note on the courier's waybill. A protocol is drawn up, which describesabout the established condition of the shipment and its packaging. When the courier has already left, the complaint and insurance will not be honored. In the event that the User accepts the shipment at his own risk and does not file his claims with the courier, the complaint is considered invalid.

Art. 6. (1) The User and the Supplier on the JVAUTO.BG platform agree

that all statements between them in connection with the conclusion and performance of the

purchase and sale agreement can be made electronically and through

electronic statements within the meaning of the Electronic Document and Electronic

Signature Act and Art. 11 of the Electronic Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site are

made by the persons specified in the data provided by the User upon registration, if the User has entered the relevant username and password for access.

IV.REGISTRATION FOR USE OF JVAUTO.BG

Art. 7. (1) In order to use JVAUTO.BG for concluding contracts for

purchase and sale of goods, the User must enter a name and

password for remote access chosen by him, by which he is deemed to have accepted these general terms and conditions.

(2) The name and password for remote access are determined by the User, by

performing online registration on the Provider's website on the platform

JVAUTO.BG, in accordance with the procedure specified therein.

(3) By filling in his data in the user basket and pressing the

"Order" button, the User declares that he is familiar with these general terms and conditions, agrees with

their content and undertakes to unconditionally comply with them.

(4) The Provider confirms the order placed by the User by e-mail

. An account is created for the User and a contractual relationship arises between him and the Supplier.

(5) When registering or ordering, the User undertakes to

provide correct and up-to-date data. The User undertakes to

update the data specified in his registration or order in a timely manner in the event of a change.

V. TECHNICAL STEPS FOR CONCLUSION OF A

PURCHASE AND SALES AGREEMENT

Art. 8. (1) Users primarily use the interface of the Supplier's page

on the JVAUTO.BG platform to conclude purchase and sale agreements for

the goods offered by the suppliers on the JVAUTO.BG platform.

(2) The purchase and sale agreement for the goods offered by the suppliers on the JVAUTO.BG platform can be concluded by creating a registration /profile/ or "as a guest" /without registration/.

(3) In cases of ordering goods without registration by the User, the latter accepts these general terms and conditions at the time of delivery. It is considered that the User has accepted these general terms and conditions upon acceptance of the delivery of the goods.

Art. 9. Users conclude the contract for the purchase and sale of goods on the JVAUTO.BG platform according to the following procedure:

(1) Logging into the system for placing orders on the JVAUTO.BG platform

(2) Selecting one or more of the goods offered by the Supplier on the

JVAUTO.BG platform and adding them to a list of goods for purchase.

(3) Providing the necessary data for individualization of the User as

a party to the contract.

(4) Providing data for carrying out the delivery;

(5) Choosing the method and time of payment of the price.

(6) Confirmation of the order;

VI. CONTENT OF THE CONTRACT

Art. 10. (1) The Supplier and the Consumers shall conclude separate contracts for the purchase and sale of the goods ordered by the Consumers, regardless of whether they are selected with one electronic statement and from one list of goods for purchase.

(2) The Supplier may organize together and simultaneously the delivery of the goods ordered with

the separate purchase and sale contracts.

(3) The rights of the Consumers in relation to the delivered goods shall be exercised separately for

each purchase and sale contract. The exercise of rights in relation to a delivered

good does not affect and has no effect in relation to the purchase and sale contracts of

other goods. In case the Consumer has the status of a consumer within the meaning of

the Consumer Protection Act, the exercise of the right to withdraw from the purchase and sale contract of a certain good does not affect the purchase and sale contracts of

other goods delivered to the consumer.

Art. 11. When exercising the rights under the purchase and sale contract, the Consumer is

obliged to indicate precisely and unambiguously the contract and the goods in relation to

which he exercises the rights.

Art. 12. The Consumer may pay the price for the individual purchase and sale contracts

at once when placing the order for the goods or upon their delivery.

VII. METHOD OF PAYMENT

Art. 13. The Consumer may pay the price for the individual purchase and sale contracts

when placing the order for the goods /online/ or upon their delivery.

/1/ When paying for the price of the goods when placing the order /online/

transactions are carried out using the Master Card

Identity check and VISA Secure security programs. Payment can be made with all types of

bancards: debit, credit and business cards Visa and MasterCard. From the point of view of

security, the maximum amount for payment by card is 200 leva and euros, and the SUPPLIER

does not store data on bank cards used for payment through the site.

/2/ The user can pay the price of the goods by cash on delivery at the time of

their delivery. In these cases, additional costs for the courier

service /delivery/ are charged, according to the announced rates of the courier company, unless it is a matter of free delivery, which is carried out when purchasing goods worth more than

49.99 leva and euros.

VI. SPECIAL CLAUSES THAT APPLY TO PERSONS WHO

HAVE THE QUALITY OF CONSUMER WITHIN THE MEANING OF THE CONSUMER PROTECTION ACT

Art.14. The rules of this Section VIII of these general terms and conditions apply only to Users who, according to the data provided for the conclusion of the purchase and sale contract or upon registration on JVAUTO.BG, can be concluded to be Users within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 2011/83/EC of the European Parliament and of the Council of 25 October 2011.

Art.15.(1) The main characteristics of the goods offered by the Supplier on the JVAUTO.BG platform are defined in the profile of each product on the JVAUTO.BG platform

(2) The price of the goods, including all taxes and fees, is determined by the Supplier on the

JVAUTO.BG platform in the profile of each product on the JVAUTO.BG platform

(3) The value of postal or transport costs not included in the price of the

goods is determined by the Supplier on the JVAUTO.BG platform and is provided

as information to Users when selecting the goods for concluding the purchase and sale agreement

;

(4) The methods of payment, delivery and performance of the agreement are determined in

these general terms and conditions and the information provided to the User through

the mechanisms on the JVAUTO.BG platform

(5) The information provided to the Users under this article is current at the time of its visualization on the JVAUTO.BG platform before concluding the purchase and sale agreement.

(6) Users agree that all information required by the Consumer Protection Act may be provided through the interface of the JVAUTO.BG platform or e-mail.

Art. 16. (1) The User independently chooses whether to pay the Supplier on the JVAUTO.BG platform the price of the goods before or at the time of their delivery.

(2) In case the value of the Consumer's order is equal to or exceeds

10,000 BGN, payment shall be made only by transfer or deposit into the payment account of

the Supplier.

Art. 17. (1) The Consumer has the right, without owing compensation or penalty and without

stating any reason, to withdraw from the concluded contract within 14 days from the date of acceptance of the goods by the Supplier through the unified form for withdrawal from the contract, available on the Supplier's website on the JVAUTO.BG platform.

(2) The right of withdrawal under para. 1 in accordance with art. 57 of the ZPA does not apply in the following cases:

1. for goods made to order by the consumer or according to his individual requirements.

2. for the delivery of goods which, due to their nature, may deteriorate in quality or have a short shelf life;

3. for the supply of sealed goods which have been unsealed after delivery and cannot be returned for reasons of hygiene or health protection;

4. for the supply of goods which, after delivery and due to their nature, have

become mixed with other goods from which they cannot be separated;

5. for the supply of sealed sound or video recordings or sealed computer software which have been unsealed after delivery, including activation codes for software licenses, software functions or virtual means of payment.

6. for the supply of newspapers, periodicals or magazines, with the exception of

subscription contracts for the supply of such publications;

(3) When the supplier on the JVAUTO.BG platform has not fulfilled its obligations to provide information, as defined in the Consumer Protection Act,

the Consumer has the right to withdraw from the concluded contract within a period of up to one year and 14

days, counting from the date of receipt of the goods. When the information is provided to the consumer within the withdrawal period, the same starts to run from the date of

its provision. The Consumer has the right to submit the withdrawal statement under this

article directly to the Supplier through the unified withdrawal form, available

on the Supplier's website.

(4) When the Consumer has exercised his right to withdraw from the distance contract or

from the off-premises contract, the Supplier shall reimburse all amounts received

from the consumer, including delivery costs, without undue delay and no later than 14 days, counting from the date on which he was notified of the consumer's decision to withdraw from the contract. The supplier refunds the amounts received, usingthe same payment method used by the consumer in the initial

transaction, unless the consumer has expressly agreed to use

another payment method and provided that this does not involve any costs for

the consumer. In case the payment was made by bank card, the

Refund of

amounts shall be made only by ordering a reverse transaction on the card with which the payment was made within 1 to 7 business days

(5) When exercising the right of withdrawal, the costs of returning the delivered goods shall

be deducted from the amounts to be refunded under para. 4, except in cases where the consumer

organizes the return of the goods himself and at his own expense. The Supplier shall not be obliged

to reimburse the additional costs of delivery of the goods when the consumer

has expressly chosen a method of delivery of the goods other than the cheapest type of

standard delivery offered by the Supplier.

(6) The User undertakes to store the goods received from the Supplier on the platform and to ensure the preservation of their quality and safety during the period under para. 1.

(7) The User may exercise his right to withdraw from the contract with the Supplier by

sending a written statement to the Supplier using the standard withdrawal form available on the platform.

(8) When the Supplier on the JVAUTO.BG platform has not offered to collect

the goods himself, he may withhold payment of the amounts to the User until

he receives the goods or until the User provides proof that he has sent

the goods back, depending on which of the two happened earlier.

(10) Notwithstanding the above, the User undertakes to return the goods in a commercial form that allows for their subsequent sale, unless the unpacking of the goods leads to an obvious violation of the commercial form of the goods, such as, but not limited to, a breakable box, airtight packaging and other similar cases. In the event of a violation of the commercial form of the goods, the Supplier has the right, at its discretion, to refuse to accept a withdrawal from the contract or to charge the User the costs of returning the goods in commercial form.

(11) In the event of exercising the right of withdrawal under this article, the User is deemed to have also exercised the right of withdrawal with respect to the bonus content belonging to the goods.

(12) In case the delivery is not made due to an incorrect address, an address not found

or the absence of the User, the Supplier shall refund the amount by ordering

a reverse transaction on the card with which the payment was made within 1 to 7 business

days, after deducting the delivery costs incurred. If the user has

placed an order for goods made or tailored to the user's individual requirements, the Supplier shall not refund the amount paid.

(13) The user has the right to cancel the order without stating

a reason, before the goods are delivered and without owing compensation to the supplier. In

case that the goods are handed over to a courier for delivery, the user owes

the Supplier compensation in the amount of the courier costs incurred for the goods. The user cannot exercise this

right if he has placed an order for goods made

or tailored to his individual requirements.

Art. 18. (1) The delivery time of the goods is determined for each good separately upon

concluding the contract with the consumer through the Supplier's website on the JVAUTO.BG platform.

(2) In case the Consumer and the Supplier on the JVAUTO.BG platform have not

determined a delivery time, the delivery time of the goods is 30 calendar days,

counted from the date following the sending of the consumer's order to the Supplier

through the Supplier's website on the JVAUTO.BG platform

(3) If the Supplier on the JVAUTO.BG platform cannot fulfill the contract

due to the fact that it does not have the ordered goods, it is obliged to notify

the Consumer and refund the amounts paid by him. JV Auto EOOD does not guarantee

the express availability of the products at the time of their ordering.

Art. 19. The Supplier on the JVAUTO.BG platform undertakes to comply with all requirements established in the Bulgarian legislation regarding labeling, advertising and sale.

IX. EXECUTION OF THE CONTRACT

Art. 20. (1) The Supplier on the JVAUTO.BG platform may organize the delivery and handover of the goods to the User by a relevant courier within the period specified upon conclusion of the contract.

(2) If the period under para. 1 is not expressly agreed upon between the parties upon conclusion of the

contract, the Supplier shall organize the delivery and handover within a reasonable period.

Art. 21. (1) The User must inspect the goods at the time of delivery and handover and, if they do not meet the requirements, immediately notify the Supplier on the JVAUTO.BG platform

(2) If the User does not notify the Supplier on the JVAUTO.BG platform in accordance with para. 1 the goods are considered approved as complying with the requirements, except for hidden defects.

Art. 22. The supplier on the JVAUTO.BG platform is not obliged to provide

the necessaryservice for the goods.

Art. 23. For cases not regulated in this section, the rules of commercial

sale, set out in the Commercial Act and the Consumer Protection Act, shall apply.

X. PROTECTION OF PERSONAL DATA

Art. 24. (1) The collection, storage and processing of personal data shall be carried out

in accordance with the Privacy Policy, which you can

access here Privacy Policy.

(2) The personal data entered by Users are subject to protection under the Personal Data Protection Act and the General Regulation 2016/679, as the Provider processes them for

the purposes and within the time limits provided for in the Privacy Policy.

(3) Upon the User's consent to the Privacy Policy,

the User expressly confirms that he/she agrees that the Provider stores

information or gains access to the information stored in the User's end device

for the purposes and terms comprehensively provided for therein. The User

agrees that the Provider may store information or gain access to

information stored in the User's end device and on other grounds,

specified in the Privacy Policy.

(4) The User agrees that the Provider of the JVAUTO.BG platform has

the right to collect, store and process data on the User's behavior when

using the Provider's e-shop on the JVAUTO.BG platform

The User has the right to object to the storage or access to the information under

paragraph 3 in the manner provided for in the Privacy Policy.

Art. 25. (1) At any time, the Provider on the JVAUTO.BG platform has the right to require the User to identify himself and to verify the authenticity of each of the circumstances and personal data declared during registration.

(2) In the event that for any reason the User has forgotten or lost his username and

password, the Provider on the JVAUTO.BG platform has the right to apply the announced “Procedure for lost or forgotten usernames and passwords”.

XI. AMENDMENT AND ACCESS TO THE GENERAL TERMS AND CONDITIONS

Art. 26. (1) These general terms and conditions may be amended by the Provider on the JVAUTO.BG platform, of which the latter will notify all registered Users in an appropriate manner.

(2) The Provider on the JVAUTO.BG platform and the User agree that any additions and amendments to these general terms and conditions will be effective against the User in one of the following cases:

A) after explicit notification by the Provider on the JVAUTO.BG platform and

if the User does not declare within the 14-day period provided to him that he rejects them; or

B) after their publication on the Provider's website on the JVAUTO.BG platform and

if the User does not declare within 14 days of their publication that he rejects them;

C) with their explicit acceptance by the User through his profile on the Provider's website on

the JVAUTO.BG platform

(3) The User agrees that all statements by the Provider on the JVAUTO.BG platform in connection with the amendment to these general terms and conditions will be sent to the e-mail address specified by the User during registration. The User agrees that the e-mails sent under this article do not need to be signed with an electronic signature in order to be effective against him.

XII. TERMINATION

Art. 27. These general terms and conditions and the User's contract with the Supplier on the

JVAUTO.BG platform shall be terminated in the following cases:

● upon termination and declaration of liquidation or declaration of bankruptcy of

one of the parties to the contract;

● by mutual agreement of the parties in writing;

● in the event of objective impossibility of any of the parties to the contract to fulfill

its obligations;

● upon seizure or sealing of the equipment by state authorities;

● in the event of deletion of the User's registration on the JVAUTO.BG platform. In this case, the concluded but unfulfilled purchase and sale contracts remain in force and are subject to execution;

Art. 28. The Supplier has the right, at its own discretion, without prior notice and without paying compensation, to unilaterally terminate the contract if it establishes that the User is using the JVAUTO.BG platform in violation of these general terms and conditions, the legislation of the Republic of Bulgaria, generally accepted moral norms or generally accepted rules and practices in electronic commerce.

XIII. LIABILITY

Art. 29. The User undertakes to indemnify and hold harmless the Provider on the JVAUTO.BG platform from legal claims and other claims of third parties (whether justified or not), for all damages and expenses (including attorneys' fees and legal costs) arising from or in connection with:

(1) failure to perform any of the obligations under this contract, (2) violation of copyright,

production, broadcasting rights or other rights to intellectual or

industrial property, (3) unlawful transfer to other persons of the rights granted to the User for the term and under the terms of the contract and (4) false

declaration of the existence orthe absence of the quality of a consumer within the meaning of the

Consumer Protection Act.

Art. 30. The Provider is not liable in the event of force majeure, accidental

events, problems on the Internet, technical or other objective reasons, including

orders of the competent state authorities.

Art. 31. (1) The Provider is not liable for damages caused by the User to

third parties.

(2) The Provider is not liable for material or non-material damages,

expressed in lost profits or damages suffered, caused to the User in

the process of using or not using JVAUTO.BG and concluding

purchase and sale agreements with the Provider.

(3) The Provider is not liable for the time during which the platform was

unavailable due to force majeure.

(4) The Supplier is not liable for damages from comments, opinions and publications under

products, news and articles on the JVAUTO.BG platform

Art. 32. (1) The Supplier is not liable in the event of overcoming the measures for

security of the technical equipment and this results in loss of information,

dissemination of information, access to information, restriction of access to

information and other similar consequences.

(2) The Supplier is not liable in the event of concluding a purchase and sale agreement, providing access to information, loss or change of

data resulting from false identification of a third party who presents himself

as the User, if it can be judged from the circumstances that this person is the User.

XIV. WARRANTY

Art. 33. THE TRADER provides the USER with goods that comply with the sales agreement

(1). The USER receives from the TRADER a goods receipt at the email address specified in the registration or order, proving the purchase of the product and the start of the legal warranty period.

(3) The warranty does not apply in the following cases:

– lack of confirmation of delivery of the goods (a copy of the goods receipt or cash receipt not returned to the Company

);

– the Customer does not notify the Company of obvious defects in the goods, found by him upon receipt; the notification must be made by the Customer within 2 (two) days by email – to the Company’s email address;

– expiry of the legal warranty period;

– expiry of the commercial warranty period, when the latter is longer than the legal warranty;

– mechanical damage to the goods caused by the Customer;

– use of the goods under conditions that do not correspond to its natural environment,

due to humidity, chemical or mechanical effects;

– damage to the goods caused by use contrary to the intended purpose and conditions of use of the relevant goods, the technical safety standards or the by-laws applicable in the Republic of Bulgaria – for example (the examples are not exhaustive): excessive wetting of the goods, scratching and/or cutting of the goods caused by sharp objects, etc.;

– damage to the goods caused by flood, fire or other force majeure

circumstances.

– damage and wear caused by the nature of the use of the products

(scratches, abrasions, deformation from use, which cannot be

attributed to a defect in the materials)

XV. COMPLAINTS AND LEGAL GUARANTEE OF CONFORMITY

Art. 34.

(1) The consumer has the right to file a complaint in the event of non-compliance of the goods with the sales contract within the terms and under the conditions provided for in the current Bulgarian legislation.

(2) The goods are subject to the statutory guarantee of conformity in accordance with the current legislation.

(3) The existence of a commercial guarantee, when provided, does not limit the consumer's rights arising from the statutory guarantee of conformity.

Art. 35.

(1) A complaint may be filed through the contact methods specified in JVAUTO.BG or in any other manner permitted by law.

(2) When filing a complaint, it is recommended that the consumer provide information that allows identification of the purchase and establishment of the claimed non-compliance - order number, purchase document, description of the problem and, where applicable - photos or other relevant information.

(3) The absence of a document that is not mandatory by law does not in itself lead to a limitation of the legally established rights of the consumer, when the purchase can be established in another way.

Art. 36.

Upon receipt of a complaint, JV Auto EOOD shall register it and examine it in accordance with the applicable legislation.

The consumer shall receive information about the actions taken and the result of the examination of the complaint.

Art. 37.

In the event of a non-conformity, the consumer shall have the remedies provided for in the applicable legislation.

Depending on the specific circumstances, this may include bringing the goods into conformity through repair or replacement, a proportional reduction in the price or termination of the contract, when the legal prerequisites for conformity are met.
the remedy.

Art. 38.

The goods shall be brought into conformity free of charge for the consumer in cases where the law so provides.

When, in accordance with the applicable legislation, certain necessary costs in connection with the satisfaction of a justified complaint are at the expense of the trader, they shall be borne or reimbursed by JV Auto EOOD.

Art. 39.

When there are legal grounds for termination of the contract, the reimbursement of the amounts due to the consumer shall be carried out in accordance with the applicable legislation.

These General Terms and Conditions do not limit the rights of the consumer granted to him by mandatory provisions of Bulgarian or applicable European legislation.

XVI. OTHER CONDITIONS

Art. 42. JV Auto EOOD does not guarantee the availability of the ordered products at the time

of creating the electronic order. In each case of lack and problematic

delivery of an item, the guarantor shall be notified thereof. You may be

offered an alternative product, as close as possible to the ordered one, or information about the latest delivery date may be

provided. In case the client

confirms the change, the corrected order will be sent to the address specified in the order

. In case the guarantor does not approve the proposed changes, the order will

be cancelled.

Art. 43. Products without a stated price or with a price of 0.00 are considered unavailable products

or products not intended for sale.

Art. 44. (1) JV Auto EOOD reserves the right to refuse to execute an

order of users that it considers incorrect in terms of fulfilling

previous orders. Such users are usually considered users who:

– have made past orders that were refused after sending/not accepted and for

reasons that are not valid for JV Auto EOOD.

– have refused to accept / have not sought orders that include a personalized

product. These products are considered wasted, as they are made to order by the

consumer.

(2) If a user who is considered incorrect by JV Auto EOOD wishes to

place a new subsequent order, it can only be executed upon 100%

advance payment or upon full coverage of past losses for JV Auto EOOD caused by past orders sent (refund of the value of a refused product of an individual nature or reimbursement of 2 courier services in the event of a refused order of an individual nature)

Art. 45. This e-shop may contain links to other sites. JV Auto EOOD is not responsible for their content. In the content of the e-shop, for the purpose of displaying the offered products, names, signs, symbols of trademarks protected under the Copyright Protection Act, which are the property of their owners, are positioned.

Art. 46. (1) The User and the Provider on the JVAUTO.BG platform undertake to protect each other's rights and legitimate interests, as well as to keep their trade secrets that have become their property in the process of performing the contract and these general terms and conditions. (2) The User and the Provider undertake, during and after the expiration of the contract period, not to make public any written or oral correspondence between them. The publication of correspondence in print and electronic media, Internet forums, personal or public websites, etc. may be considered public. Art. 47. In the event of a conflict between these general terms and conditions and agreements in a special contract between the Provider on the JVAUTO.BG platform and the User, the clauses of the special contract shall prevail. Art. 48. The possible invalidity of any of the provisions of these general terms and conditions

shall not result in the invalidity of the entire contract.

Art. 49. For issues not settled in this contract, related to the implementation and interpretation

of this contract, the laws of the Republic of Bulgaria shall apply.

Art. 50. These general terms and conditions shall enter into force for all Users of JVAUTO.BG